Why do you need remote access?

Or you can select an email from a list of recently invited guests by clicking the drop-down menu. Add to or customize the message that will be sent to your guest optional.

From the drop-down menu, select the time when the invitation will expire. Click Send. Connect to an invited guest: When a guest accepts your invitation, the Guest Arrived window appears on your screen. Select the corresponding check box to give your guest view-only access or full remote-control access to your computer. Click OK. Learn more about Guest Invite including changing guest privileges, chat and using drawing tools on our Global Customer Support site.

You can change the size of the Viewer window at any time by clicking and dragging the bottom-right corner of the window. Or, to have the Viewer take up the full screen, click View from the top of the Viewer window and select Full Screen. You also have the option to view the host screen in actual size or scale it to fit inside the Viewer window. Actual Size: Displays the actual image of the host desktop within the Viewer and may require you to scroll.

Scale to Fit: Displays the image of the remote desktop scaled to fit the whole desktop image within the Viewer. Zoom To: Allows you to zoom the image to a setting you choose. You can choose from several pre-set options or choose a custom option. This selection may require you to scroll. On a Mac: If you are viewing your remote computer from a Mac, then you can also manage the size and screen mode directly from the slider bar at the bottom right of the Viewer window.

To view the host desktop in Full Screen mode, simply click the button to the left of the slider bar. You can choose which monitor or all to access while in session. Or, download the free app on Google Play. Your Android tablet or phone must be equipped with Android 2. All data, including screen images, file transfers, keyboard and mouse input and chat text, is fully encrypted from end to end using bit Advanced Encryption Standard AES encryption.

You first log in to the secure website using your email address and personal password. GoToMyPC is highly reliable. Redundant switches and routers, clustered servers and backup systems ensure reliability and scalability, while web-balancing switches monitor the network flow and transparently distribute server requests among all the servers. And, because it enhances employee productivity by enabling employees to work from home and remote locations, most companies find great benefits in allowing their employees to use GoToMyPC. If you do not wish to enroll in the Authorization Management Service, you can prevent your company computers from being accessed via GoToMyPC by using your firewall to block access to the host poll.

GoToMyPC will never disclose any of your personal information to third parties, and your personal data and activity while using GoToMyPC is fully encrypted during all transmissions. GoToMyPC does not have access to this data or to the access code used to generate the unique encryption keys. Therefore, all data transmitted is completely private. Even if an unauthorized party were to gain access to our servers, the data for individual connections could not be accessed or compromised.

You can browse our website without having cookies enabled. We primarily use cookies to provide you with secure access to your account. GoToMyPC uses several methods to help you prevent unauthorized access to your computer. Although GoToMyPC has built-in protection features, by far the best protection is simply not to give out or compromise your user name, password or computer access code.

Other protective measures include: Inactivity Access Code Prompt: If you are logged in but the service does not detect any activity on your computer for an extended period of time, you will be disconnected and prompted to log back in with your access code. You can set the period of time before disconnection: Right-click the icon in the system tray, then select Preferences and the Security tab. This prevents unauthorized parties from connecting to your computer without you being aware of it. Notification of Last Access: Upon login, you will be notified of your last login at the top of your My Computers page.

This way you can be assured that no unauthorized access has taken place. Log of Sessions: You have access to a log of your sessions on your My Accounts page. No, you cannot catch or be exposed to viruses from downloading our software. We continuously monitor our development environment for viruses and malware, and all of our downloadable software is digitally signed to prevent tampering by third parties.

The warning message customers might see when they install the software is a default message displayed by their browser whenever they download executable files. The email contains a special link that the guest can use to access your computer. If the guest does not activate the link within the allowable time, the link will become inactive. Granting Access Required: Once your invited guest attempts a connection, you will receive an on-screen notice that someone is requesting access. You must approve access before a connection can be completed.

Even if you grant guests the ability to control your computer, you retain primary control and can end the session at any time. For companies who do not currently have GoToMyPC accounts but who wish to block access using our Authorization Management Service, please contact sales or call 0 GoToMyPC will occasionally contact you regarding your account.

Here are a few things you can do to ensure an email is from us: When directed to a secure website, make sure there is an icon of a lock on the lower right corner of the status bar. Check that the website domain is www. Go to www. Direct Connections often works with firewalls, because it starts via an outgoing signal. However, because the feature establishes an incoming connection, some firewalls may block Direct Connections, or give you a warning message asking for your permission to allow it. If Direct Connections is blocked, the session will simply continue using the initial connection through the communication server.

To cancel online anytime during your free trial, simply log in and go to the Billing Information page. Select the No, I do not wish to subscribe at this time option and click the Save Changes button. Your account will then expire when your free trial ends. Otherwise, at the end of your free trial period you may be automatically subscribed at the Monthly Plan price. To cancel your paid subscription plan, log in and go to the Billing Information page. Select the No, please cancel my subscription… option and click the Save Changes button. Because your service is pre-paid, it will continue until the end of your current paid subscription period.

At that time, your plan will be discontinued and will not renew again. On a Mac: Open your Finder window and select Applications. We collect U. You can make changes to your plan online at any time. Log in to your account and click My Account in the left navigation bar, then Plan Selection. You can also contact Global Customer Support to make any adjustments to your account. Log in to your account. If your account has lapsed, you should automatically be forwarded to the Plan Selection page under My Account.

From there, simply select the plan you want, click Continue and enter your billing information. You account will reactivate immediately. Log in and select the Billing Information page to review or update your credit card or other billing information for your account.

You can check your account history by logging in and going to your Account History page. All of your receipts will be stored on your Account History page. You will also receive a receipt via email for your first subscription purchase, subsequent renewals and anytime you change your subscription plan thereafter. Contact Global Customer Support with any billing questions you have.

Team Accounts Q: How do I sign up users? Sign in to the Administration Center. Click the Manage Users link in the left navigation menu. Click the Sign Up Users link in the left navigation menu. Enter the email addresses of the new users to invite. Select the group to which you want to add the users and click Continue. Personalize the subject and message. Check Send confirmation to: if you would like to receive a copy of the invitation email.

Click Preview to see the invitation email before sending. Click Notify Users to send the invite. Click the Generate Reports link in the left navigation. Select the date range. Select the report format. Click the Generate Report button. Yes — you can enforce security settings and control which features users and user groups can have access to from the Administration Center. Click the Manage Groups link in the left navigation menu.

Click the name of the group. Or, if managing a subgroup, click the arrow to the left of the group to view the subgroups, then select the subgroup. Select or deselect the features you want to configure. Click Save Settings. Click the Manage PCs link in the left navigation menu. Highlight the user name for which you will grant Shared Access. Click Grant.

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The Shared Access user is displayed at the bottom of the page. An email will be sent to the original user stating that the PC is now shared. Note: Only one user may remotely access a specific computer at a time. Learn More. Features We are here to help your business grow. Support Check out our help center for answers to your questions. View Topics. Not Helpful 1 Helpful 4. Use Airdrop. Turn on WiFi on both devices. Select Sharing. Airdrop-enabled devices will show up. Choose the correct device. Not Helpful 1 Helpful 3. The auto play window is not popping up so I can import pictures from my iPad to my PC.

It's not showing a device when I go to my start menu on my computer either. What should I do? Download iTunes and import them from there. There should be a YouTube tutorial on this if you need more direction. Not Helpful 9 Helpful 7. If it is a laptop, then flip it on the back side, which should be the bottom, and if it has a Windows sticker on it then it has Windows.

If it is a computer, then look on your keyboard and you should have a Windows symbol on one of the keys.

Mac Remote Access - Use your IPhone or IPad to access remote desktop connection for mac

If it's a Mac, all you'll see are Apple symbols. Not Helpful 9 Helpful 6. I transferred a lot of photos from my iPad to my computer but now many of them are blank or will not open, what can I do to fix this? Change the format of your photos on your iPad.


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Sometimes you can change the format while you are transferring them. Not Helpful 13 Helpful 5. You can transfer the photos on your iPad to your computer using the cable you got with your iPad the apple charger -- you just plug one end on the iPad and th other in the computer. Then go to iTunes and go to Photos and choose "upload".

Not Helpful 6 Helpful 3. Yes, you just need to plug the iPad's USB cord into a computer.


  1. Sync OneNote notebooks on your Mac or PC with your iPad or iPhone.
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  4. It will show the iPad as a new drive you can pull up. Not Helpful 33 Helpful 8. My photos are automatically locked when I take pictures on my iPad; how do I unlock photos stored on my iPad? You can connect your iPad to a computer via USB cable, and access the photos. Not Helpful 3 Helpful 1. You have to have iTunes installed on your PC.

    Then, connect your iPad to the computer with a cable, launch iTunes, and click on the photos tab.

    How to remotely access your Mac or PC from an iPhone or iPad

    You can then select "Synch photos from" and click "Choose folder" from the drop-down menu and select your picture folder. Now that the folder is on iTunes, you can select the photos you want to transfer to your iPad, or transfer them all. Not Helpful 6 Helpful 1. Unanswered Questions. What do I do if the photos app on my Windows device didn't find any devices? Answer this question Flag as Flag as How do I show all the pictures on an album on my iPad? What do I do if the multicolored musical note doesn't appear when trying to transfer photos from my iPad to my computer?

    My iPad's icon didn't appear. Include your email address to get a message when this question is answered. Already answered Not a question Bad question Other. Related wikiHows. Did this summary help you? Article Info This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness.

    Remote Desktop From Any Device | Parallels Access

    Thanks to all authors for creating a page that has been read 1,, times. Is this article up to date? Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. Tested By:. Co-authors: Updated: July 2, ES Eliza Sugden Oct 16, Most people will have an idea how to do something but sometimes you don't know the name of what you are trying to do so can't google it. I wanted to know if my photos would still be on the iPad.

    LS Lottie Stanley Jun 20, Pictures, step-by-step, it was great. Made my transfer amazingly easy. I did have a problem getting my iPad to show up on my laptop, but that was helped by another wonderful person on YouTube. I am so happy, thanks! Nov 12, A Anonymous Jun 29, It made it easier for me to understand.